Privacy Statement

Here at Steel & Tube, your privacy is of the upmost importance to us. This Privacy Statement explains what personal information we may collect from you, the purpose of collecting this information, how we will use and protect this information, and your rights of access to this information.

What types of personal information do we collect?
Depending on the ways that you interact with us (e.g. through our online Webshop, customer support, application for credit, surveys, etc) we may request personal information about you. This may include:

  • Full legal name;

  • Date of Birth;

  • Email, Mobile Number;

  • Place of business or residence;

  • Log in details (e.g. user name);

  • Bank account details;

  • Reviews, feedback, comments;

  • Systems traffic information such as time and/or duration of your interaction with us.

Purposes of collecting your information:
We may collect, retain, use, and update information about you for the following purposes:

  • Providing and marketing our products and services to you;

  • Keeping you informed of opportunities and developments in areas or activities that  we believe may be of interest to you;

  • Maintaining our supplier/customer relationship;

  • Credit checks;

  • Identity verification purposes (e.g. your eligibility to purchase restricted goods) and compliance with requirements under relevant laws and regulations. 

Use of information and protections

  • We may use cookies, pixels, and web beacons to collect and store information when you use our websites and in marketing materials (e.g. promotional emails). Cookies may be “session” cookies - which temporarily store information and expire when you close your browser - or “persistent” cookies - which are stored on your hard drive for an extended period of time. Cookies are required to use certain services provided on our websites. You can remove and disable cookies through your browsers settings. If you reject cookies you may still use our sites however your ability to access and use some areas of our sites will be limited.

  • We may be required, or authorised by law, to disclose your personal information. Such as an official order or mandate from the Courts or by Statute, or an order from a relevant regulatory agency. We may also disclose information to other parties where you have provided your consent for us to do so. We will ensure we will carry out the required due diligence to ensure that any personal information we disclose is accurate, up to date, complete, relevant, and not misleading, as per the obligations under the Privacy Act 2020.

  • As a company engaging in business with global organisations, information may be used and shared with domestic and international third parties. We may share this information in an aggregated format - which does not identify you - with these third parties, so that we may improve your user experience.

  • Please be advised that in order to protect  your rights under New Zealand Law, we will carry out the required due diligence to ensure that any information sent to international third parties will have in place protections and safeguards comparable to those offered in New Zealand, as per the obligations under the Privacy Act 2020.

  • We will potentially hold your personal information electronically and in hard copy form. We take all reasonable steps to protect your personal information from loss, misuse, modification, or unauthorised access, use and disclosure.  These steps may include, but are not limited to, restricted access control for our sites and the use of security measures for computer system access.

  • Once we no longer require your personal information for any of the purposes for which it was collected and subject to any legal obligations to retain information, we will take reasonable steps to destroy or de-identify your personal information.  

Updates to our Policy
In order to stay compliant with applicable legal amendments, we reserve the right to modify this Privacy Statement at any time. 

Customer Rights
You have the right to request the correction of your personal information. If you wish to check the personal information or seek a correction of any information that we may have collected and hold about you, please write to the following address below:

Steel & Tube Holdings Limited
Attention: The Privacy Officer
7 Bruce Roderick Drive, East Tamaki
Auckland, 2013
New Zealand.